Support

Help for routes, forecasts, maps, accounts, and app review.

Email support@navyo.org with your route, device, and forecast model details. For privacy requests, use privacy@navyo.org.

FAQ

Does Navyo replace official charts or skipper judgment?

No. Navyo is planning and decision-support software. Always use official charts, notices to mariners, onboard instruments, and skipper judgment.

Can I compare forecast options before leaving?

Yes. The web planner is designed to compare available wind and wave models, route timings, sail and motor tradeoffs, and the expected conditions along the passage.

Which weather models are used?

Navyo is built around model comparison. The planner and app discover the available signed wind and wave models from the Navyo catalog and show the model used for each route.

Will the mobile app and web planner share one account?

Yes. The production account system is planned around a Navyo-owned login with Google, Apple, magic-code email, and passkeys phased in behind one entitlement model for the web planner and upcoming mobile app.