Controller: Pevalon Platforms GmbH, Bucherlweg 69/2, 8074 Raaba-Grambach, Austria. Register: FN 665716w. VAT: ATU82660158. Contact: privacy@navyo.org.
Data we process
We process account identifiers, authentication events, route requests, selected start/waypoint/finish coordinates, boat and polar settings, weather/model selections, map and landmask catalog access, support messages, issue reports, app diagnostics, and payment entitlement state.
Why we process data
We use data to provide Navyo accounts, signed map and weather access, route planning, support, fraud and abuse prevention, billing, legal compliance, and service reliability. Route computation in the web planner is designed to run locally in the browser, but support reports may include route context when the user sends a report.
Processors and services
Navyo may use Auth0 for identity, Stripe for web billing, Apple and Google for app-store subscriptions, Hetzner object storage for map/weather assets, email delivery providers for transactional mail, and hosting/logging providers for service operations.
Location and route data
Location and route data can be sensitive. We minimize retention by storing only what is needed for accounts, support reports, saved-route sync, diagnostics, and safety-related debugging. Users should avoid sending sensitive routes in support reports unless needed for troubleshooting.
Retention
Account and entitlement records are kept while the account is active and as required by law. Support reports and diagnostics are retained only as long as needed to resolve issues and improve reliability. Billing records follow tax and payment-provider retention requirements.
Your rights
EU users may request access, correction, deletion, restriction, portability, or objection where applicable under GDPR. Contact privacy@navyo.org.
Children
Navyo is not directed to children. Users must meet the minimum age required in their jurisdiction and app-store terms.
Changes
We will update this page when product, processor, or legal requirements change.